Diamond Dealers
What is a Diamond Dealer?
The prestigious Diamond Dealer status is awarded to the top-performing dealerships that excel in their partnership with Empire State Warranty. This honor is a reflection of excellence, commitment, and success in offering our products and services to customers.
To determine Diamond Dealers, we evaluate performance across several key metrics, with each category scored on a 10-point system. The scoring categories include: Dealer Loss Ratio, Total Contract Count, Total Revenue Sold, Highest Upsell Penetration Rate, Highest Growth Percentage of Back-End Sales Year Over Year (YOY).
Did you know, the four dealerships with the high scores in 2024 received an all-expenses-paid vacation to Sarasota, FL!
Diamond Dealer Profile: Exit5 Auto
The prestigious Diamond Dealer status is awarded to the top-performing dealerships that excel in their partnership with Empire State Warranty. This honor is a reflection of excellence, commitment, and success in offering our products and services to customers.
To determine Diamond Dealers, we evaluate performance across several key metrics, with each category scored on a 10-point system. The scoring categories include: Dealer Loss Ratio, Total Contract Count, Total Revenue Sold, Highest Upsell Penetration Rate, Highest Growth Percentage of Back-End Sales Year Over Year (YOY).
Did you know, the four dealerships with the high scores in 2024 received an all-expenses-paid vacation to Sarasota, FL!
Exit5 Auto Group - Diamond Dealer 2023-2024
2024 Diamond Dealer Full Award List
Tecforce Automotive
2024 Diamond Dealer of the Year
We proudly announce our 2024 Diamond Dealer of the Year, Tecforce Automotive LLC! Ryan, Nicole, and Drew have been an instrumental part of our launch in October being one of our top partners in Upstate NY! Their personal touch to each customer who walks in the door is second to none.
We look forward to growing together and seeing what the future holds, Congrats Tecforce Team!
Exit5 Auto Group
2024 Diamond Dealer
We proudly announce our first Diamond Dealer Award winner of 2024: Exit5 Auto Group!
Pat, Korey, Bob, and everyone within the Exit5 Team have been a linchpin in the success of the Empire State Warranty. They were one of the first dealerships that took a chance on our company when we first began, and they have since grown to one of our top partnered clients.
We thank them for everything they have done for us, and we continue to look forward to a bright future for both companies. Congratulations Exit5 Team!
Roberts Auto Services
2024 Diamond Dealer
We are thrilled to announce that Roberts Auto Services has been named one of our Diamond Dealers for 2024! Roberts is consistently one of our top-performing dealerships, and we are proud to be a part of their process. We look forward to continuing our relationship in the future!
Licari Motor Car
2024 Diamond Dealer
We are thrilled to announce that Licari Motor Car has been named one of our Diamond Dealers for 2024! Located in Herkimer, NY, Licari Motor Car has consistently demonstrated exceptional service, dedication to their customers, and excellence in every facet of their dealership. Congratulations to the entire Licari team – keep up the amazing work!
2024 Diamond Dealer
We are thrilled to announce that Frank Siena’s Auto Sales Inc has been named one of our Diamond Dealers for 2024! Located in New Hampton, NY, Frank Siena’s Auto Sales has set the standard for exceptional service, integrity, and customer satisfaction. Their dedication to delivering top-tier vehicle protection through Empire State Warranty has earned them a well-deserved spot as one of our Diamond Dealers!
Bulldog Auto
2024 Rising Stars of the Year
Congratulations to Bulldog Auto, one of our Rising Stars of the Year! We were so glad to have the Bulldog Auto team join us down in Florida for this event. Keep an eye on these guys – they’re going places, and we’re excited to see what’s next for them.
Broadway Garage of Columbia County
2024 Rising Stars of the Year
Located in Hudson, NY, Broadway Garage has quickly become a standout in the automotive industry with their hard work and commitment to providing top-notch vehicle protection through Empire State Warranty. We’re proud to recognize their impressive growth and dedication as one of our Rising Stars of the Year. The future is bright, and we can’t wait to see what’s next!
Lusso Motors
2024 Rookie Dealers of the Year
We’re thrilled to recognize one of our Rookie Dealer of the Year Winners, Lusso Motors, out of Amsterdam, NY! Although they’ve only been open for 6 months, their determination and excellence are already setting them on a path to great success. Congratulations to Lusso Motors – the future looks bright!
Michael's Auto Plaza
2024 Rookie Dealers of the Year
We’re thrilled to recognize Michael’s Auto Plaza in East Greenbush, NY, as one of our Rookie Dealers of the Year! Their dedication to providing quality vehicles with outstanding protection have made them stand out in their first year with Empire State Warranty. Congratulations to the entire team at Michael’s Auto Plaza—we’re proud to have you as part of the ESW family! Here’s to continued success!
Melanie McAloney
F&I Manager of the Year
A huge congratulations to Melanie McAloney from Tower Auto Sales, who earned the title of F&I Manager of the Year! Dealerships need more people like Melanie – dedicated, talented, and always raising the bar. We’re so proud to recognize her incredible work.
Korey Thomas
2024 Service Director of the Year
We were honored to celebrate our Service Director of the Year, Korey Thomas from Exit5 Auto Group at our first annual Diamond Dealer Event! Korey has become an integral part of the Empire State Warranty family, playing a crucial role in enhancing our claims process. We couldn’t do it without you, Korey – congratulations!
Patrick Lyga
Empire State Warranty Hall of Fame
We’re proud to announce our first-ever Empire State Warranty Hall of Famer, Patrick Lyga from Exit5 Auto Group! Pat, who’s been with us since the very beginning, has more than earned his place in the Hall of Fame
Our Partners
At Empire State Warranty, we pride ourselves on fostering strong relationships with some of the most trusted names in the industry. Our partners, including Old Republic, Nation Safe Drivers, Pen Exchange, F&I Express, and BUDCO, share our commitment to excellence and innovation. These collaborations enable us to deliver superior products and services to both dealers and consumers.
