About Us — Empire State Warranty

 
 
 
 
  EXCELLENT  
  
 Based on 47 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Santa Nick C 
 
04/08/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
EVERYONE is leery of buying extended warranty's. I was the same. NO LONGER!!!!!!!  After reviewing their small print and reading all of what they had to offer, I decided to buy their Elite warranty with 4x4 and High tech programs for my 2014 Ford escape  purchased from Exit 5 auto.  a short time later a careless driver t-boned me. Once i notified Empire State Warranty, they had a check in my hands for the remainder of the contact in under 3 days... SO i purchased another vehicle from a deal outside of their service. After an inspection i was able to once again Purchase a warranty... and then YET ANOTHER driver wrecked my car.. Once again They came through with a refund. ...Fast forward to October last year.. purchased another Ford Escape from one of their participating Dealers... I got the same Warranty i had in the past..... Until last week when i heard a noise in the front end. I took it to Exit 5 Auto... they Diagnosed it as front control arms.  Not only was the initial Diagnostics covered, so were the parts labor and the Alignment to the tune of $1700 that i WOULD have had to pay out of pocket. . On TOP of that, ESW allows for a 1 time stipend of $150 towards brakes so i used that and it paid for part of the front brakes. I have ABSOLUTELY NO concerns as a Santa Claus or ad a person with recommending Empire State Warranty. They have been above board each and every time i have dealt with them. Totally recommend them!!! I will be doing business with them regardless of where i buy my vehicles.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Josh The Dealmaker 
 
30/07/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Best warranty company . With many warranty options available starting at low affordable prices. I highly recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sean 
 
25/07/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Empire State Warranty is the only company we use for extended service contracts on our Volvos at Precision. We spent over 20 years shying away from warranty companies because they were way over priced, promised a lot, and never actually covered what went wrong. We have known Steve Blanchard for over 15 years, and when we found out he started Empire State Warranty we immediately signed up with him. Years ago we were able to sell all our Volvos without extended service contracts. Parts were less money, emissions laws were different, labor was less, and technology was not as advanced. Unfortunately those days are over and every car on the road has become costly to repair. Parts prices have doubled or tripled in recent years, and more and more parts have become a global network of shared manufacturers. It is almost a necessity these days to protect your investment, no matter what you drive. We would only offer a service contract that actually does what it says, and that is why we use Empire State Warranty. This company is the real deal, and we wouldn't risk our reputation offering something that didn't work.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Queensbury Auto Mall 
 
23/07/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
By far the best warranty company out there. These guys are top notch. Can't say enough good things about this warranty company. Thanks for all you guys do!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joe Scialdone 
 
07/06/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Top notch company. The employees including the owners are some of the most honest, humble, and dedicated people to due business with. They are always listening and paying attention to everything so they can continue to be the best in the industry.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Justin Gasman 
 
30/05/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently had the privilege of spending two days instructing a workshop at Empire State Warranty’s new corporate headquarters in Albany, and it was truly an unforgettable experience. It was my first time visiting, and my first time meeting Steve Blanchard and his outstanding team in person and from the moment I walked through the doors, I knew I was somewhere special. This isn’t just a business, it’s a mission. Empire State Warranty may have started as a small, family-owned operation, but today it’s a national leader that still treats every dealer, employee, and guest like family. Their commitment to customer service is world-class. They actually answer the phones, fast, with real people who speak clearly, understand the products, and solve problems. The claims process is smooth, efficient, and hassle-free, which gives independent dealers the confidence to protect their customers without friction. And the facility itself? Top shelf. The training center is sleek and professional, and the breakroom is fully stocked with premium refreshments, hot coffee, cold drinks, and great snacks, all day long. Alaina keeps the coffee fresh and flowing, and her warm hospitality makes the entire experience feel like you're being hosted in someone’s home. Steve sets the tone, gracious, generous, and all-in on excellence. From their stunning marketing materials to their Diamond Dealer Awards, to the way they invest in ongoing education and people, Empire State Warranty is the real deal. They’re not just helping dealers, they’re building a culture of trust, growth, and impact. And that impact reaches the retail customer, when it matters most! THAT is what builds LASTING businesses and DELIGHTED CUSTOMERS! If you want a partner who delivers, who cares, and who’s built to last, Empire State Warranty is the standard.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jeremy Ruther 
 
29/05/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Great customer and dealer services. Always a real person that picks up the phone when I call.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Rebecca Hyney 
 
02/03/2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic warranty! Fantastic group of people who run this business!
  
 
  
 
 
 
   
 
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