As we head into the spring, we wanted to share a few updates from Empire State Warranty including the first Diamond Dealer rankings of 2026, a new prepaid maintenance program coming soon, and some industry insights that could impact vehicle sales this year.
📰 Industry Watch: Global Events and the Auto Market
Recent global developments are being closely watched across the automotive industry. A recent report highlighted how a prolonged conflict involving Iran could potentially push oil prices higher, which historically can influence vehicle demand — particularly for larger trucks and SUVs.
However, analysts note the overall impact may still be smaller than the effects of tariffs, unless the conflict leads to sustained increases in fuel prices over several months.
You can read more by clicking here.
💬 Get to Know the VP of Ops: Alaina Blanchard
Behind the scenes at Empire State Warranty, Alaina Blanchard, our VP of Operations, plays a key role in ensuring everything runs smoothly for both dealers and customers.
With a strong analytical mindset and a focus on operational efficiency, Alaina helps keep ESW delivering on its promises while continuously improving processes that support dealers and repair facilities.
A few quick fun facts about Alaina:
📞 Most Interesting Phone Call: “Early on, a man repeatedly called us from a Piggly Wiggly customer service desk asking us to check his bank account balance… for months. (For the record — we are not a bank.)”
Coffee Order: Hazel Nut Light & Sweet
What she enjoys most about ESW: The workplace culture and rapport. “Sometimes it feels more like hanging out than working.”
Three words that describe her role: Firefighter. Therapist. Part Auditor.
A small win that makes her day: When a repair facility tells us it was the easiest claim they’ve ever handled.
🛠️ Coming Soon: Prepaid Maintenance Plan
Empire State Warranty will soon be launching a new prepaid maintenance program designed for customers who want predictable vehicle maintenance and long-term peace of mind.
This upcoming plan will include a variety of routine service benefits such as oil and filter changes, tire rotations, inspections, and other key maintenance services, along with additional single-use service benefits.
This product will provide dealers with another value-driven option at the point of sale, helping customers protect their vehicles while creating additional opportunity in the F&I office.
Stay tuned for full details coming soon.
🏆Diamond Dealer of the Year Rankings – First Update
Below are the current Diamond Dealer of the Year rankings as of March 1st, 2026:
Exit5 Auto Group
Nimey’s New Generation Cars
Frank Siena’s Auto Sales
Matt Nimey GMC
Robert’s Auto Service
Tecforce Automotive
Lusso Motors
If you’re curious where your dealership stands, reach out to your ESW account representative for your current position.
Remember — sometimes just a few additional contracts can make the difference between a 10% discount and 25%+ off tools like Impact Menu.
Rankings are determined based on:
• Net Revenue Year-to-Date
• Loss Ratio
• Contract Volume
