2025 Diamond Dealers
Honoring the Diamond Dealer Class of 2025
The Third Diamond Dealer Class
The 2025 Diamond Dealer class marked the **third group of top-performing dealers** recognized through Empire State Warranty’s exclusive Diamond Dealer Program. Award winners were invited to The Sagamore Resort on Lake George for a four-day experience combining business, networking, and celebration.
From Dealer 20 Group discussions and exclusive F&I training to a private Lake George cruise, awards ceremony, and golf outing, the weekend was designed to reward our dealer partners while creating new opportunities to learn, connect, and grow.








2025 Diamond Dealer Full Award List
2025 Diamond Dealer of the Year
Congratulations to Frank Siena’s Auto Sales on being named Empire State Warranty’s 2025 Diamond Dealer of the Year! This recognition is awarded to the #1 overall rated dealership that demonstrated exceptional performance throughout the year, leading the pack in overall program performance. Your team’s commitment to delivering outstanding customer experiences and consistently offering quality protection products has earned you the top spot!
Jesse Licari
Empire State Warranty Hall of Fame Inductee
We are proud to officially recognize Jesse Licari as only the second-ever inductee into the Empire State Warranty Hall of Fame. Jesse has played a significant role in the growth and progress of Empire State Warranty. His partnership, support, and impact have helped shape ESW into the company it is today—and he continues to be a crucial partner in our journey forward. Some relationships go far beyond business, and Jesse’s impact on the Empire State Warranty story will never be forgotten.
Tecforce Automotive
2025 Diamond Dealer
Exit5 Auto Group
2025 Diamond Dealer
Licari Motor Car
2025 Diamond Dealer
Lusso Motors
2025 Diamond Dealer
Congratulations to LUSSO MOTORS on earning 2025 Diamond Dealer Status! Making the jump from Rookie Dealer of the Year to Diamond Dealer is no small accomplishment—and your team proved what’s possible through consistency, dedication, and an unwavering commitment to your customers. We’re proud to recognize your incredible growth and can’t wait to see what’s next. Congratulations from everyone at Empire State Warranty!
2025 Diamond Dealer
Congratulations to Queensbury Auto Mall on earning 2025 Diamond Dealer Status! Your dealership has demonstrated outstanding performance throughout the year, consistently ranking among the best in the Empire State Warranty dealer network.
2025 Diamond Dealer
Congratulations to Nimey’s New Generation Cars on earning 2025 Diamond Dealer Status! Diamond Dealers represent the very best of the Empire State Warranty family, consistently excelling in key performance metrics including net revenue, loss ratio, and contract volume.
2025 Most Improved Dealer of the Year
Congratulations to Tower Auto Sales on being named Empire State Warranty’s 2025 Most Improved Dealer of the Year! This award recognizes the tremendous growth, progress, and commitment the Tower Auto Sales team demonstrated throughout the year. Your hard work hasn’t gone unnoticed, and we’re excited to see where you take things next. Congratulations to the entire team!
2025 Rising Star of the Year
Congratulations to Greenport Auto Sales on being named Empire State Warranty’s 2025 Rising Star of the Year! This award recognizes a dealer that continues to build momentum, embrace new opportunities, and show incredible potential for the future. The trajectory is clear, and we’re excited to continue growing alongside the Greenport Auto Sales team. Congratulations! 🚀
Roberts Auto Services
2025 Rookie Dealer of the Year
Joe Scialdone
Service Director of the Year — Licari Motor Car Inc.
Congratulations to Joe Scialdone of Licari Motor Car on being recognized as Empire State Warranty’s 2025 Service Advisor of the Year! This award recognizes an individual who consistently goes above and beyond in delivering exceptional service, building customer trust, and supporting dealership success. Congratulations, Joe, on this well-deserved recognition, and thank you for everything you do!
Rachel Lyndaker
2025 Service Advisor of the Year
Congratulations to Rachel Lyndaker of Nimey’s New Generation Cars on being named Empire State Warranty’s 2025 Service Advisor of the Year! Rachel’s dedication, professionalism, and commitment to supporting customers throughout the service process have made a lasting impact. We’re proud to recognize Rachel for her outstanding work and this well-deserved achievement. Congratulations!
Testimonials
EXCELLENT Based on 47 reviews Posted on Google Santa Nick C04/08/2025Trustindex verifies that the original source of the review is Google. EVERYONE is leery of buying extended warranty's. I was the same. NO LONGER!!!!!!! After reviewing their small print and reading all of what they had to offer, I decided to buy their Elite warranty with 4x4 and High tech programs for my 2014 Ford escape purchased from Exit 5 auto. a short time later a careless driver t-boned me. Once i notified Empire State Warranty, they had a check in my hands for the remainder of the contact in under 3 days... SO i purchased another vehicle from a deal outside of their service. After an inspection i was able to once again Purchase a warranty... and then YET ANOTHER driver wrecked my car.. Once again They came through with a refund. ...Fast forward to October last year.. purchased another Ford Escape from one of their participating Dealers... I got the same Warranty i had in the past..... Until last week when i heard a noise in the front end. I took it to Exit 5 Auto... they Diagnosed it as front control arms. Not only was the initial Diagnostics covered, so were the parts labor and the Alignment to the tune of $1700 that i WOULD have had to pay out of pocket. . On TOP of that, ESW allows for a 1 time stipend of $150 towards brakes so i used that and it paid for part of the front brakes. I have ABSOLUTELY NO concerns as a Santa Claus or ad a person with recommending Empire State Warranty. They have been above board each and every time i have dealt with them. Totally recommend them!!! I will be doing business with them regardless of where i buy my vehicles.Posted on Google Josh The Dealmaker30/07/2025Trustindex verifies that the original source of the review is Google. Best warranty company . With many warranty options available starting at low affordable prices. I highly recommend.Posted on Google Sean25/07/2025Trustindex verifies that the original source of the review is Google. Empire State Warranty is the only company we use for extended service contracts on our Volvos at Precision. We spent over 20 years shying away from warranty companies because they were way over priced, promised a lot, and never actually covered what went wrong. We have known Steve Blanchard for over 15 years, and when we found out he started Empire State Warranty we immediately signed up with him. Years ago we were able to sell all our Volvos without extended service contracts. Parts were less money, emissions laws were different, labor was less, and technology was not as advanced. Unfortunately those days are over and every car on the road has become costly to repair. Parts prices have doubled or tripled in recent years, and more and more parts have become a global network of shared manufacturers. It is almost a necessity these days to protect your investment, no matter what you drive. We would only offer a service contract that actually does what it says, and that is why we use Empire State Warranty. This company is the real deal, and we wouldn't risk our reputation offering something that didn't work.Posted on Google Queensbury Auto Mall23/07/2025Trustindex verifies that the original source of the review is Google. By far the best warranty company out there. These guys are top notch. Can't say enough good things about this warranty company. Thanks for all you guys do!Posted on Google Joe Scialdone07/06/2025Trustindex verifies that the original source of the review is Google. Top notch company. The employees including the owners are some of the most honest, humble, and dedicated people to due business with. They are always listening and paying attention to everything so they can continue to be the best in the industry.Posted on Google Justin Gasman30/05/2025Trustindex verifies that the original source of the review is Google. I recently had the privilege of spending two days instructing a workshop at Empire State Warranty’s new corporate headquarters in Albany, and it was truly an unforgettable experience. It was my first time visiting, and my first time meeting Steve Blanchard and his outstanding team in person and from the moment I walked through the doors, I knew I was somewhere special. This isn’t just a business, it’s a mission. Empire State Warranty may have started as a small, family-owned operation, but today it’s a national leader that still treats every dealer, employee, and guest like family. Their commitment to customer service is world-class. They actually answer the phones, fast, with real people who speak clearly, understand the products, and solve problems. The claims process is smooth, efficient, and hassle-free, which gives independent dealers the confidence to protect their customers without friction. And the facility itself? Top shelf. The training center is sleek and professional, and the breakroom is fully stocked with premium refreshments, hot coffee, cold drinks, and great snacks, all day long. Alaina keeps the coffee fresh and flowing, and her warm hospitality makes the entire experience feel like you're being hosted in someone’s home. Steve sets the tone, gracious, generous, and all-in on excellence. From their stunning marketing materials to their Diamond Dealer Awards, to the way they invest in ongoing education and people, Empire State Warranty is the real deal. They’re not just helping dealers, they’re building a culture of trust, growth, and impact. And that impact reaches the retail customer, when it matters most! THAT is what builds LASTING businesses and DELIGHTED CUSTOMERS! If you want a partner who delivers, who cares, and who’s built to last, Empire State Warranty is the standard.Posted on Google Jeremy Ruther29/05/2025Trustindex verifies that the original source of the review is Google. Great customer and dealer services. Always a real person that picks up the phone when I call.Posted on Google Rebecca Hyney02/03/2025Trustindex verifies that the original source of the review is Google. Fantastic warranty! Fantastic group of people who run this business!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more